I had two great experiences, including returning items.
Where do I start? I had keys made they didn't work. Didn't know that was a possibility since the keys basically make themselves with the equipment they have. Ordered some Pete Moss and was told to drive my Mercedes around the back and somebody will put it in my car. The sales person smart when saying that. It was kind of presumptuous to assume I drove one . I don't and it was a very rude comment. Ordered screen doors replacement they came and picked them up on the first day which was great but then lost the doors. When I called to find out when they would be delivered back was given a day it never happened. I called back and was told they would be delivered on a certain day which they were But they were replaced upside down. I'll be going to Amaganset hardware from now on.
Never been there again.
I went there just once to buy a gas powered lawn mower. I found one but it didn't have the bag to store the cut grass. So the guy said they have one at the warehouse which is 10 minutes from their store. So it will take half an hour to get the other mower. We agreed to wait. This guy returned after an hour and said that they don't have it.
He wasted my complete hour and I was running short on time.
Very easy to find somebody to help, and then very helpful. Prices are generally surprisingly reasonable. I always try to support this local East Hampton institution.
I called to ask about Deer Spray type and sizes available. I could not believe that this VERY RUDE store person than said "Come down" and hung up.... Will never go into this store again unless they apologize........ I'll drive to Wainscott or Amagansett first...
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Village True Value Hardware is a US Hardware Store based in East Hampton, New York. Village True Value Hardware is located at 32 Newtown Ln, East Hampton, NY 11937, USA.
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